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Open Source Web Hosting Solutions

With Open Source Service Pack / Contract Hardware Fujitsu guarantees the operation of your IT systems according to agreed service levels. When it comes to product availability, you can choose the response or recovery times appropriate for your enterprise from the various options offered.

Service Packs are warranty extensions at a fixed price to be paid up front and with a defined period of validity. Service Contracts can be concluded at any time to ensure optimal service for the lifetime of a open source product, with payments due at regular time intervals.

Our organization is engaged in undertaking Computer Annual Maintenance Contracts. These contracts are signed with renowned companies. We have a team of expert professionals, which are engaged in providing effective maintenance service. Our services are offered round the clock to solve any kind of problems related with the computers. Availing our services, there is no requirement to invest in house facilities maintains the office infrastructure. Hence, huge amount of capital can be saved. The salient features of our Annual Maintenance Contract are listed below:

Option of Comprehensive / Non-comprehensive AMC /Resident Engineer :

* Comprehensive AMC includes parts & service
* Non-Comprehensive AMC only service is provided
* Resident engineer is provided with on site support 365 days.
* Service time: 5x9 hours to 7x24 hours.
* Arrival on-site within 4 hours.
* Recovery time: 4 hours to 24 hours.

Desktop / Laptop / printers Support :

* Preventive maintenance provided three times a year.
* Problem diagnosis, support and problem rectification.
* Diagnosing and resolving the problem according to the severity assigned to it.

Server OS , Hardware management :

* Installation of server OS patches/upgrades as & when available
* Managing user accounts such as creating , modifying , deleting users and groups
* Re-installing the OS or latest OS
* Backup of servers as defined in the AMC contracts
* Orderly server start up and shut down of servers
* Periodic preventive checks performed on servers
* Resolving server breakdowns with the highest priority

Anti Virus Management:

* To ensure automatic updates and scans periodic checking of the anti virus tool are happening as scheduled
* Any errors are resolved

Our Service Benefits :

* To ensure* The right level of availability for hardware
* Remote services, on-site services or off-site repair
* Flexible and transparent pricing without hidden costs
* Smooth IT operations right from the start with the shortest possible downtimes
* Freedom for your internal IT specialists to concentrate on their core business
* Different Service Packs / Contracts tailored to your needs

***** All above services are applicable for both Residencial & Office users. *****

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